How we work

From A to Z, in the right order.

Nine stages, one contract, one site manager. The drawing and the site are the same company, so nothing is lost between them.

A surveyor with a laser in a stripped room, a green line across the bare brick wallFrom our film

The nine stages

A typical flat, week by week.

The bar is drawn to scale on a sixteen-week programme. Houses and extensions run longer; the stages are the same.

  1. 01
  2. 02
  3. 03
  4. 04
  5. 05
  6. 06
  7. 07
  8. 08
  9. 09

16 weeks from survey to keys for a typical two-bedroom flat. Example programme.

  1. 01

    Survey

    Forty minutes at the property, then a laser survey of every room. For period houses we come back after the strip-out and measure the shell.

    Who
    Designer and surveyor
    You get
    Measured plans, first price band
    Takes
    1 week
  2. 02

    Layouts and design

    Two or three plan options with what each costs. You choose, and the chosen one goes into the model.

    Who
    Designer, with the site manager
    You get
    Layout, schedule of finishes
    Takes
    2 weeks
  3. 03

    3D visualisation

    The room in 3D with the real joinery, stone and lighting. Walk through it, change a finish, sign it off.

    Who
    Designer
    You get
    The model and the views
    Takes
    1 week
  4. 04

    Planning and consents

    Householder application, permitted development certificate, licence to alter, party wall notices. Written with the drawings.

    Who
    Designer and planning consultant
    You get
    Consents, or a written route to them
    Takes
    3 weeks
  5. 05

    Fixed price and contract

    Every item in the drawings priced, a written contingency for the unknowns, a programme with dates. Then a signature.

    Who
    Director
    You get
    Fixed price, contract, programme
    Takes
    1 week
  6. 06

    Strip-out

    Protection, soft strip, structural openings and steels. The shell is measured again and the model is checked against it.

    Who
    Site manager and our trades
    You get
    A clean shell, week-one report
    Takes
    1 week
  7. 07

    Build

    Services first, then plastering, floors, joinery, stone, tiling. The order is fixed in the programme and reported every Friday.

    Who
    Site manager and our trades
    You get
    Weekly photo reports
    Takes
    4 weeks
  8. 08

    Finishes and decoration

    Kitchen and bathrooms fitted, brassware and lighting from the schedule, two coats of paint, deep clean.

    Who
    Our fitters and decorators
    You get
    The finished rooms
    Takes
    2 weeks
  9. 09

    Snagging and keys

    A walk through every room with you, a snagging list closed within two weeks, the manuals and certificates in one folder.

    Who
    Site manager and director
    You get
    Keys, warranty, certificates
    Takes
    1 week

The principle

Why the designer and the builder should share a desk.

When the person who drew the wall is in the same company as the person who has to build it, the drawing gets built. When they are not, the drawing gets interpreted, and interpretation is where budgets go.

It also changes what gets drawn. Our designers know what the joiner can make and what the stone yard can cut, so the model is buildable before it is beautiful.

The price is fixed before demolition because the model is the estimate. Every cabinet, every metre of pipe and every tile is already counted.

Three things we do not negotiate

The rules of the site.

  • A fixed price before demolition

    With a written contingency for what old walls hide, agreed with you, and reported the week it is used.

  • The site manager in the design meetings

    The person who runs the site has heard why every decision was taken. Questions get answered on the spot.

  • A report every Friday

    Photographs, what happened, what happens next week, and any decision we need from you. One invoice a month.

Questions

Before you write.

Do you work with my own architect?

Yes. We build from other people's drawings as a contractor, and we survey and price them the same way. The fixed price still applies to what is drawn.

What is the contract?

A JCT Minor Works or Intermediate Building Contract, depending on the size, with our schedule of finishes and the programme attached. Your solicitor is welcome to read it.

How do payments work?

A deposit at signing, then one invoice a month against work completed on site, certified by the site manager's report. No large sums in advance.

Start here

Stage one takes forty minutes.

Book a survey in London or Manchester. You leave with a first price band and a date for the drawings.